Customer Service – Ordering Help / Product Questions
Email Keekaroo Customer Service or call us at 1-800-994-2416. Rest assured that if our front line customer support is not able to handle your issue it will be quickly passed on directly to an appropriate member of the Keekaroo.com family.
For specific product questions, please call during our business hours and speak to a product specialist Monday-Friday, 8:30am to 5:00pm Eastern Standard Time. If you are calling past 5:00 pm Eastern Standard Time, please contact one of our retailers.
For order status email Keekaroo Support
For return information and policy email Keekaroo Support
We stand behind our products and offer to our customers a service model that cannot be misinterpreted.
Try our great products and if you are not happy and want to return it within 30 days (in like new condition of course), we will refund your original purchase cost without any re-stock fee!
Keekaroo’s mission is to: